Privacy Policy

What we collect in the app

• Your accountYour name, email address, how you sign in, and a profile photo if you add one. This is what lets you sign in on a new phone and get your schedule back. You do not need an account. The app works fine without one.
• Your scheduleYour school and section, your classes, the classes you add yourself, their colors and icons, your tasks, exams, attendance records, grades, and any classmate schedules you follow. This is saved to your account only while you are signed in. Grades and exams have been saving to your account since July 2026.
• Your schedule screenshotWhen you import a screenshot, your phone reads it first. Then the app sends the picture, plus what your phone managed to read, to us. We pass it to one or more approved AI providers, whose software is used to make sense of a messy timetable, and we get back a draft schedule. This now happens on its own after you tap Continue. Older versions of the app asked you first. Nothing is sent before you tap Continue, and if your phone can tell the picture is an announcement rather than a schedule, it is not sent at all. You check and fix every class before it saves, you can type your schedule in by hand instead, and you do not need an account.
• Your fixes to an importIn the iPhone app, when you save an imported schedule, the app quietly tells us which bits you had to correct, so the reader gets better for the next student. The Android app sends these details only when you choose Share correction. We only get the before and after for the course code, day, time, class type, and room. We do not get your screenshot, the text that was scanned, the course title, the teacher, your name, or your student number. We keep these for up to 30 days.
• How you use the appA short list of things like which setup step you reached, whether an import worked or failed, and which school you imported for. These are tied to a random number created when you install the app. That number is not your name, your email, your phone's ID, or anything from your schedule. We never receive text you typed or scanned. We use this only to find where the app is failing students, and we can turn it off from our side.
• CrashesWhen the app crashes or freezes, your iPhone gives us a count and a scrambled code that stands for that crash. Your phone makes the code and strips out anything identifying before we ever see it. We also get the app version that crashed and roughly what day it happened. The detailed iPhone crash report itself never leaves your phone. On Android, when analytics is enabled, a crash record is written on the device and may be sent the next time the app opens. It includes the exception type, a bounded list of class, method, and line frames, the app version and build, and the crash time. It does not include exception messages, thread names, device identifiers, or schedule text. Android may also send broad process-exit categories such as ANRs and low-memory kills on Android 11 and later; Android has no iPhone-equivalent detailed hang report.
• Live ActivitiesIf you use the live class card on your Lock Screen, your phone gives us a delivery code from Apple, a random ID for that phone, and when your next class starts. That is what lets the card update. We keep the delivery code in a place only our servers can read, and we never put it in our logs. Two things you should know: the Show automatically switch in the app controls whether the card appears, but it does not yet stop your phone from registering with us, and when you sign out we ask for the code to be removed but that request can fail. See deleting your information below.

None of the usage information ever includes your schedule text, your screenshots, your name, your email, or what you wrote in a task.

What never leaves your phone

Your class notes, teacher contacts, study plans, syllabus plans, and half-finished imports stay on your phone. We built the ability to save notes, contacts, and syllabus plans to your account, but we have not switched any of it on. If we ever do, we will update this page first.

If you let the app use your location, it is used once, on your phone, to put nearby schools at the top of the list while you set up. It is never saved and never sent to us. The app never reads your contacts, and it never reads your clipboard on its own. If you never sign in, everything you save stays on your phone. Screenshot importing, the usage information above, and Live Activities are the exceptions, and they work without an account.

What the website collects

The website is separate from the app. It counts page views and how fast pages load. If you send us a support message, ask us to add your school, sign up for updates, or apply as a school, we keep what you typed in that form. For support messages that also includes your app version, phone model, and which page you wrote from, if you tell us.

The Ask AI helper in our help pages sends your question to Google, along with our help articles, so it can answer. Please do not type personal details into it. To stop people from flooding these pages, we briefly count requests coming from your internet connection. Those counts do not include anything you wrote. If you sign in on the website, it shows the same schedule as your app.

Why we collect it

Only to run MySched: to sign you in, to keep your schedule the same on your phone and your other devices, to send the reminders you asked for, to turn your screenshot into a schedule, to answer your message, and to find out where the app is breaking. We do not sell your information and we do not give it to advertisers.

Companies that help us run it

These companies handle some of your information for us. They are only allowed to use it to do the job we hired them for.

• SupabaseStores your account and your saved schedule.
• GoogleReads your schedule screenshot into a draft, and answers questions in the Ask AI helper.
• VercelRuns the website and counts page views.
• UpstashKeeps the short counts that stop people from flooding our website.
• PostHogHandles the usage statistics described above. It receives a fixed list of event names with counts and durations, your app and system version, and general details about your phone: the model, its language, its time zone, its screen size, and whether you were on wi-fi or mobile data. All of it is tied to a random ID that PostHog itself generates. It is not told your name, your email, your account, or anything from your schedule, and nothing you type or scan reaches it. It does not record your screen or your taps. If our servers turn the same measurement on for this website, the same rules apply in your browser: events carry only a random ID that stays in your browser, nothing is recorded, and no IP address is kept. PostHog handles this in the United States, and it is set to discard your IP address as soon as an event reaches it.
• Apple and GoogleGive you the app, and deliver the live class card to your Lock Screen.

Some of these companies are based outside the Philippines, so your information may be handled abroad. Each one keeps things for its own length of time.

Sharing a schedule with classmates

A shared schedule contains the classes only: course codes and names, days, times, and rooms, behind a short code you can turn off later. It never contains your name, your email, your tasks, your attendance, your grades, or your notes. Anyone with the code or link can open it, so only share a timetable you are allowed to share. If you follow a classmate's code, we remember that you follow it so it comes back on your other devices.

Friends

We built a Friends feature but it is switched off. Nobody has a MySched handle, nobody can send a friend request, and we are not collecting anything for it from anyone. If we turn it on, we will explain how it handles your information here first.

Where it is kept, and for how long

What you save to your account is kept on our servers and copied onto your phone so the app still works with no signal. Only your account can reach it. Screenshots you send for reading are not saved by us at all: they pass through and come back as a draft schedule. Your fixes to an import are kept for up to 30 days. The usage information, and the counts we keep to stop people flooding the import, do not delete themselves yet and stay until we remove them by hand.

Deleting your information

You can change or clear your schedule, tasks, and attendance in the app whenever you like. Deleting your account in Settings, then Account, then Delete Account, removes your schedule, tasks, attendance, your own classes, grades, exams, notes, teacher contacts, colors, schedules you shared and followed, your profile and photo, and the account itself. Signing out clears the copy on that phone, so the next person to pick it up sees none of it.

Three things are not attached to your account, so deleting your account does not reach them: the usage information tied to that random install number, the counts that limit imports, and the record your phone uses to update the live class card. A failed removal request can also leave a phone registered with us. Email us and we will delete what we can find, though for records with no name or email attached we may not be able to tell which one is yours.

Your rights

Philippine law, and similar laws elsewhere, give you the right to ask what we hold about you, to correct it, to object to how we use it, to have it deleted, and to get a copy you can take somewhere else. Just email support@getmysched.com and we will sort it out. If you are in the Philippines and our answer does not satisfy you, you can raise it with the National Privacy Commission.

Students and younger users

MySched is made for college students and is not meant for children under 13. If you are young enough that your country asks for a parent's permission, please use MySched with a parent or guardian. If you think a child gave us their information without that permission, email us and we will delete it.

Changes, and how to reach us

If we change how we handle your information, we will update this page and the date at the top, and wherever we can we will do it before the change reaches you. Any questions, email support@getmysched.com.