MySched
For schools

Term updates

How partner schools refresh, correct, unpublish, or remove an official timetable.

Each published timetable belongs to a term. MySched keeps term changes separate so a new upload does not silently overwrite the active schedule before review.

Before the next term

For active partners with a recorded next-term start date, MySched's scheduled renewal process can open a new submission about three weeks before the term and create a new upload link. The link expires after 30 days.

Only one unpublished renewal stays open for a partner at a time. This avoids duplicate submissions if the daily renewal job runs again.

Email delivery and the recorded next-term date still matter. If no renewal link arrives, contact support rather than waiting until classes begin.

Submit the new timetable

Use the new term's private link; do not reuse an earlier upload or preview URL. The same upload, import, review, confirmation, and publication steps apply to every term.

The previous active term remains separate while the new term is prepared. The MySched team publishes the approved data and selects the active term after confirmation.

Correct a timetable

If a course, section, time, room, or instructor is wrong:

  1. Contact Support from the authorized school email.
  2. Name the school, term, section, and exact rows that changed.
  3. Say whether the correction is urgent and when it takes effect.
  4. Wait for a replacement upload or review link if one is needed.

Do not use an old one-time upload link or submit a second partnership application for a correction.

Unpublish or end the partnership

An authorized school contact can request that a term be unpublished, its timetable be removed, or the partnership end. MySched verifies the request before changing published data so a student or unrelated sender cannot remove a school schedule.

Students seeing an old term

Students should pull to refresh while online. iOS may refresh an official timetable in the background, but its timing is not guaranteed. If the published term is correct and a device still shows old data, ask the student to follow Sync & offline and contact support with the app version and school—not screenshots containing private account information.

Next steps

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